詳細情報

刊年

2011

形態

xx, 401 p. : ill. ; 24 cm

内容注記

Who are our users? : scanning the environment to detect trends / Ellysa Stern Cahoy

Demystifying virtual reference / Daniel Hickey

Going beyond the desk : 21st century reference, outreach, and teaching services / Elizabeth McKeigue and Laura Farwell Blake

The integrated services model : information commons in libraries / Juliet Rumble

Librarians in second life and future virtual worlds / Alexia Hudson

An exploration of the hybrid reference service model : keeping what works / Marie L. Radford and Scott Vine

The embedded academic librarian / Susan Sharpless Smith and Lynn Sutton

Community reference work / James LaRue

Contemporary and future roles for readers' advisory in public libraries / Barry Trott and Neil Hollands

Leisure reading collections in college and university libraries : have academic librarians rediscovered readers' advisory? / Anne Behler

Librarian as marketer : learning to promote reference and outreach services / Elisabeth Leonard

Reference quality : a primer on methods and tools for assessing reference services / Julie A. Gedeon and Joseph A. Salem, Jr

Telephone reference as the past and the future of library service / M. Kathleen Kern

Reconfiguring reference services for mobile devices / Jim Hahn

Using online social networking tools for reference and outreach / Emily Rimland

What's next? : tracking tech trends / Michael Stephens

From print to e-reference / David A. Tyckoson

Digital visibility : creating usable interfaces so users can find resources / Jody Condit Fagan and Meris A. Mandernach

Scholarly communication : library as content provider--digital projects to support reference and user services / Linda Friend

What skills are needed for the next generation of librarians? / Sally W. Kalin

Retirements in reference : passing the torch to the next generation of reference librarians / Charlotte Ford and Lili Luo

The education of reference librarians : a detailed survey and analysis / Lisa G. O'Connor

The guide to reference and learning reference librarianship / Robert H. Kieft

Practitioners as adjunct teachers / Christopher LeBeau

Outside the school doors : lessons learned after library school / Amber A. Prentiss

注記

Includes bibliographical references and index

出版国

アメリカ合衆国

標題言語

英語 (eng)

本文言語

英語 (eng)

著者情報

Zabel, Diane

Smith, Linda C.

分類

LCC:Z711

DC22:025.5/2

NDLC:UL731

件名

Reference services (Libraries) -- United States

Public services (Libraries) -- United States

Electronic reference services (Libraries)

Internet in library reference services

ISBN

9781591588283 (: pbk)

NCID

BB05755487

番号

LCCN : 2010041105