Virtual reference service : from competencies to assessment, : pbk

Virtual reference service : from competencies to assessment, : pbk

edited by R. David Lankes ... [et al.]

New York : Neal-Schuman Publishers, c2008

図書等

巻号情報

: pbk
No. 所在 請求記号 資料ID 資料タイプ 状況(返却予定日) コレクション 備考 予約・取り寄せ人数

1

015.2-L26

10008015056

一般図書

詳細情報

刊年

2008

形態

xvii, 206 p. : ill. ; 23 cm

シリーズ名

The virtual reference desk series

内容注記

Introduction : the virtual reference desk conferences as a revelatory case / R. David Lankes

Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump

Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet

Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson

Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith

The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios

Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford

Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper

Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina

A comprehensive VR training program / Joann Wasik

注記

Includes bibliographical references and index

出版国

アメリカ合衆国

標題言語

英語 (eng)

本文言語

英語 (eng)

著者情報

Lankes, R. David

分類

LCC:Z711.45

DC22:025.5/2

件名

Electronic reference services (Libraries)

Reference services (Libraries) -- Information technology

Electronic reference services (Libraries) -- Study and teaching

Reference librarians -- Effect of technological innovations on

Electronic reference services (Libraries) -- United States -- Case studies

ISBN

9781555705282 (: pbk)

NCID

BA8791290X

番号

LCCN : 2007024104