Libraries act on their LibQUAL+[TM] findings : from data to action

Libraries act on their LibQUAL+[TM] findings : from data to action

Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors

Binghamton, NY : Haworth Information Press, c2004

図書等

巻号情報

No. 所在 請求記号 資料ID 資料タイプ 状況(返却予定日) コレクション 備考 予約・取り寄せ人数

1

017.753-H51

10007007697

一般図書

詳細情報

刊年

2004

形態

xviii, 254 p. : ill. (chiefly col.) ; 23 cm

シリーズ名

The jorunal of library administration monographic "separates"

内容注記

The starving research library user : relationships between library institutional characteristics and Spring 2002 LibQUAL+[TM] scores / Martha Kyrillidou, Fred M. Heath

Defending and expanding library turf-the need for scalable consumer research / Tom Sanville

The OhioLINK LibQUAL+[TM] 2002 Experience : a consortium looks at service quality / Jeff Gatten

Exploring outcomes assessment : the AAHSL LibQUAL+[TM] experience / Tamera Lee

LibQUAL+[TM] in a problem-based learning (PBL) medical school : the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause

The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman

The LibQUAL+[TM] challenge : an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau

An academic medical library using LibQual+[TM] : the experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton

Quantifying qualitative data : using LibQUAL+[TM] comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray

Another tool in the assessment toolbox : integrating LibQUAL+[TM] into the University of Washington Libraries Assessment Program / Steve Hiller

Mining LibQUAL+[TM] data for pointers to service quality at Wayne State University / Barton Lessin

We asked they what they thought, now what do we do? : the use of LibQUAL+[TM] data to redesign public services at the University of Pittsburgh / Amy E. Knapp

LibQUAL+[TM] meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll

Using LibQUAL+[TM] data in strategic planning : Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher

LibQUAL+[TM] 2002 at Vanderbilt University : what do the results mean and where do we go from here? / Flo Wilson

注記

On t.p. "[TM]" is superscript

"Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004."

Includes bibliographical references and index

出版国

アメリカ合衆国

標題言語

英語 (eng)

本文言語

英語 (eng)

著者情報

Heath, Fred M., 1944-

Kyrillidou, Martha

Askew, Consuella A.

分類

LCC:Z731

DC22:025.1/977

件名

LibQUAL+

Library surveys -- United States

Academic libraries -- Administration

Libraries -- Quality control

Information services -- Quality control

Library Surveys -- United States

Library Services

Quality Control

Consumer Satisfaction

Library Administration -- methods -- United States

ISBN

9780789026019/0789026015

NCID

BA83126688

番号

NBN : GBA463889

LCCN : 2004011241