High tech, high touch : library customer service through technology

High tech, high touch : library customer service through technology

Lynn Jurewicz and Todd Cutler

Chicago : American Library Association, 2003

図書等

巻号情報

No. 所在 請求記号 資料ID 資料タイプ 状況(返却予定日) コレクション 備考 予約・取り寄せ人数

1

015-J97

10004011687

一般図書

詳細情報

刊年

2003

形態

viii, 142 p. ; 25 cm

内容注記

Libraries on the Internet : rationale and issues

What libraries can learn from business

An automatic e-mail notification system

A dynamic Web-based event calendar with sign-up system

An online meeting room reservation system

Portals, gateways, and directories

Local history : online obituaries, photographs, and local newspaper articles

Online summer reading registration, tracking, and statistics

Providing online access to users without a library card

Stand-alone services : bookmarklets, proxy servers, and electronic reference

Marketing Web-based library services

注記

Includes bibliographical references and index

出版国

アメリカ合衆国

標題言語

英語 (eng)

本文言語

英語 (eng)

著者情報

Jurewicz, Lynn

Cutler, Todd

分類

LCC:Z674.75.I58

DC21:025.5/24

件名

Libraries and the Internet

Public services (Libraries) -- Technological innovations

Customer services -- Technological innovations

Library Web sites

ISBN

0838908608

NCID

BA65062608

番号

LCCN : 2003010087