When the message "You do not have a permission to access to the page on this server." appeared and you cannot log in even though you have logged in to the library website with the correct ID and password, it may be resolved by closing all open pages in your browser (closing the browser completely). 

If your browser is set to "Continue where you left off", it will not be resolved even if you close the browser, so please change it to "Open the New Tab Page" before closing the browser.

Example for Chrome

• Open "Settings" in the upper right three vertical dots menu. 
• In the "On startup" menu, select "Open the New Tab page".
• (If that is already selected, leave it as it is.)
• Close the browser.

If you are having trouble, please contact us at the contact information below.
It will be easier for us to determine the cause of the problem if you provide us with the date and time of occurrence, the text and URL of the link you clicked, and information about the browser you are using.

Contact: voice@tulips.tsukuba.ac.jp tel: 029-853-2469 (weekdays 9:00-12:15, 13:15-17:00)